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Schedule of Fees

Our current schedule of fees and fee descriptions are listed below. Prices are in Australian Dollars and exclude GST. Prices are subject to change without notice.

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Points Bookings

 

Fee

Domestic Flights

(No Success or Research Fee payable)

per person

$165

International Flights

This Booking Fee plus your choice of Success Fee or Research Fee

per person

$375

Success Fee

Ongoing search until flight is secured, or until search options are exhausted

per request

$995

Research Fee

One comprehensive flight search

per request

$225

Paid Ticket Bookings

  Fee

Domestic Flight

per person

$95

International Flights

per person

$225

Additional Services

 

 

Ancillary Booking Services

per item

$115

After-hours booking surcharge

per request

$145

Weekend surcharge

per request

$400

Cancellation / Amendments

per person

$245

Frequent Flyer Support

per enquiry

$225

Personalised Planning Service

per hour

$185

Visa / Mastercard / American Express

surcharge

1.8% of trip value

 

Description of fees 

Points and Non-Points Bookings Fees

  • The fee is inclusive of flight booking, seat allocation, meal choice, frequent flyer entry, passport information, and transfers where applicable. 
  • Based on a return trip with one airline.
  • If more than one airline is selected, an additional booking fee will be incurred.

Success Fee per Request 

  • Choice of Success Fee ($995+GST) enables us to continually search for your reward flights based on your criteria, scanning multiple airlines, routes and date variants until we secure your desired flight or until all options are exhausted and/or your date of travel has passed.
  • A non-refundable $100+GST deposit is payable in advance before we commence your flight search. 
  • When a suitable flight option is found, you will be contacted for confirmation and quote.
  • Quotes are valid for immediate purchase only.
  • This fee applies to points bookings only.

Research Fee per Request

  • Choice of Research Fee ($225+GST) enables us to undertake one comprehensive search for your reward flights based on your criteria, scanning multiple airlines, routes and date variants. 
  • We will provide the two best available points options as close as possible to the nominated travel dates.
  • The fee is payable prior to the commencement of research.
  • Should we be unable to find point options, we will provide two paid alternatives.
  • Quotes are valid for immediate purchase only.
  • If the flights offered are no longer available at the time of the client booking being received, a new research fee will be applicable to find alternative flights.
  • This fee applies to points bookings only.

Ancillary Booking Services

  • Additional booking includes hotels, cars, transfers, rail booking, experiences, chauffeurs, tours, shows, restaurant bookings etc.

Personalised Planning Service

  • Fully personalised trip planning service for clients who want the best of everything.

Frequent Flyer Support

  • Frequent flyer support includes enrolments, point transfers, platinum requests, status updates and points enquiries.

Cancellation and Amendments

  • Fee charged for amendments to bookings.
  • Any additional costs incurred as a result of cancellations or amendments will be passed onto the client

 

Terms & Conditions

Download our Booking and Advisory Services Terms & Conditions